Apple iPhone

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Level 1: Cadet

Hello,I have put through an order online which went through fine. I received a text asking me to call this number (Crowdsupport) and have been on hold for 1 hour.Please can you advise why my order has been stopped???It cant be because of credit ratin ...

Level 3: Gumshoe

As per title.  So now that optus officially support esim, and are readily doing esim swapovers in their retail stores, where is telstra on this? C'mon telstra, what happened to "last year we were one of the first to rele ...

Level 1: Cadet

After ordering a new iPhone XS via chat, after person said it would be cheaper than the plan I am on currently. I looked into my existing plan and it was only a 24 month plan , that’s why it was cheaper.Cancelled the order by phone, but apparently th ...

Level 1: Cadet

My phone won’t charge it needs a repair spoke to stay connected they said I don’t have a stay connected on that phone it is still under contract it roughly 18 months old it should be covered by something surely does anyone know thanks

Level 1: Cadet

So I’ve just finished watching the Carlton Sydney game, though I spent the entire 2nd quarter sorting out **bleep** with Telstra. Then I thought I might watch the last few minutes of the Hawthorn Fremantle game, no, there seems to be a problem, looks ...

Level 1: Cadet

Responding to advertisement Telstra for iphone 6 online I have hit a brick wall, and have had varying answers from Chats and 132200 phone calls. I fill in the online form but when it comes to payment the connect to credit card Visa does not work.I ha ...

Level 1: Cadet

This service is not working on intended mobile, been ringing everyday and getting no where, this product has problems

Level 1: Cadet
Level 1: Cadet

Level 1: Cadet

Scenario:2 messages on phonelisten to first messagewait through the options to 'to delete, press 5'remove phone from ear, wake display, press keypad, press 5discover that phone has progressed to the next message and I've deleted # 2 rather than the c ...

Level 2: Rookie

I have moved my SIM card from my iPhone 5s to an iPhone 6s but I need to decommission the iPhone 5s. Can I put the SIM card back in my old phone without losing everything on my new phone?

Level 1: Cadet

Hi I have a iPhone XS Max and a iPhone XR . Will they be able too use 5G network

Level 1: Cadet

Cancel my unused service

Level 1: Cadet

How long after a live game can you watch the replay

Level 1: Cadet

I can watch the game live on my phone but it will not work on the tv

Level 1: Cadet

I need to have my phone answer and advise customers that I am busy. How do I get Message bank to work

Level 2: Rookie

My sim was deactivated st my request. Now I want it activated so I can receive sms I can’t get through to chat line. In UK for another few days. Chat request goes into fruitless loop

Level 3: Gumshoe

Every time I try to acces the App Store when not connected via wifi e.g. 4G I get the message to "Turn on mobile data or use Wi-Fi to access the App Store" with an option to go to settings. In Settings/Mobile, Mobile Data is ON,In Settings/Mobile/Mob ...

Level 1: Cadet

How can I receive a bill with land line and mobile numbers called.

Level 1: Cadet

I have lost my iPhone and want to find out its last location

Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

Level 1: Cadet
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

Level 1: Cadet

Level 1: Cadet


Level 1: Cadet

Level 1: Cadet

Telstra Message bank keeps calling me with an automated call, telling me I have a message and asking to put my PIN in. Is this a scam or just a Telstra fault? I get a text also, telling me to call 101. that's fine, I just don't want the calls.I have ...

Level 1: Cadet
Level 1: Cadet

iPhone 10

Level 1: Cadet

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