Apple iPhone

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Level 3: Gumshoe

Since updating to the iPhone 11 PRO from the XS I've faced countless call drop outs.

I've tried everything from obtaining a new sim card going down the eSIM route, resetting Network Settings, Restoring my phone
all to no avail.
Is anyone else experie ...

Level 1: Cadet

i just received my new iphone in the post. And im trying to figure out how to send my old phone back. Its given me a au post website to go too, to print out the shipping details and stuff.on the site its asking me for my Return Authorisation Number. ...

Level 1: Cadet

Have purchased 11 pro max & 11. Both worked perfectly for 5 days in all locations. Then both stopped receiving and being able to make calls. 
have Factory Reset, reset network settings, been on the phone twice for multiple hours with Apple, been in to ...

Level 1: Cadet

I am travelling to Thailand and have a Galaxy Note 8 phone, I receive a lot of SMS (text) messages but do not want to reply. Is there an auto reply option that will tell the contact that I am away and can't answer message?I do have international roam ...

Level 2: Rookie

It seems we have a problem with the Telstra 4G network or with Apple with respect to coverage. No-one can explain what’s happening and no-one wants to take ownership. What is happening please?

Level 1: Cadet

I want to get a new phone under my account 

Level 1: Cadet

I posted on another users page regarding receipt of a new iPhone and the time its taking to Port the number from Optus to Telstra but its got ‘lost’ in amongst a bunch of other peoples questions/queries over the same issue, so am starting again in th ...

Level 1: Cadet

Hey everyone.I have the new iPhone 11 and over the past 2 days I have not been able to send or receive calls or text messages. I also cannot use my mobile data. I have been in contact with the faults team and they said it was an outage in my area but ...

Level 1: Cadet

I have a week and a half old phone and all of a sudden I can't get any service? it always says "Searching" I can't even check my mobile data, the one time it did work I couldn't get online or use any of my apps due to it not working. I've restored, r ...

Level 1: Cadet

Literally I have tried downloading and reinstalling the app, resetting my wifi, connect via wifi and 4G but as soon as I login to the Telstra 24x7 application, it logs me in but it won’t load my bills or my services section. it says “unable to load t ...

Level 2: Rookie

The emails on my iPhone xr are disappearing and re loading . Mostly when in wi fi and every 4 weeks approximately . They all disappear and reload up to 1000 of them . I have lost every thing sent and from my inbox. Is as if it resets to the first day ...

Level 1: Cadet

I purchased an apple iphone from Telstra a few years back on a plan. This phone is no longer on a plan nor with telstra. Ive since started using a vodaphone prepaid sim in this device and had no issues. I am traveling overseas to TEXAS, USA. I am wan ...

Level 1: Cadet

Hey, I’ve heard my phones r in ur store in Warwick and was wounding if it could get delivered to my address in Stanthorpe today 

Level 2: Rookie

Telstra mobile internet 4g speed - Download 1mbps.. Upload 20mps.. How do I reverse / fix this?

Level 1: Cadet

Im overseas and have lost my Telstra SIM. I need to order a new SIM. I tried to use 24*7 to contact a Telstra representative. However, this is not working. Ive tried Safari and Chrome with no success. Regards

Level 1: Cadet

How do I check the voicemail messages on our landline from another phone? Eg mobile or landline?

Level 1: Cadet

The ladder predictor isn’t working correctly for the finals. The winners of the top 4 are playing the winners of the 1st elimination finals?

Level 1: Cadet

I am overseas at the moment but noticed that the $50 monthly plan that I have been in for years had been changed to $55 by Telstra without my knowledge or consent. I do not have roaming in my phone and can only email but cannot find a way to contact ...

Level 2: Rookie

Hi when someone calls all they hear is music playing. I don’t know how to turn it off

Level 2: Rookie

I’m with Telstra trying to use public wifi and it’s saying this  

Level 1: Cadet

I want to get a new phone under my account 

Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

Level 1: Cadet

Anyone have Multiroom casting? 

Level 1: Cadet

Hi, does anyone have an Apple Watch series 4 cellular + gps on a Telstra prepaid mobile phone?  

Level 1: Cadet

My bank card has been used in order to fraudulently purchase “Telstra online billpay” items, card has now been blocked and two banks have been notified, my question is can these transactions be traced? As they are still pending, can someone tell me i ...

Level 2: Rookie

I waited a year for telstra’s esim as we only have their signal (thanks to a ridiculously expensive repeater).I was told September. Last september! Optus assured me the wifi calling would make it all possible. But I’d have to port my original number ...

Level 1: Cadet

I extended the ring tone correctly on my new iPhone XR by 30 seconds but after 30 seconds, a recording says “sorry but you are not allowed to use this service”. I don’t want that recording. I just want my phone to ring. That’s all. How do I remove th ...

Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

Level 1: Cadet
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

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