Apple iPhone

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Level 1: Cadet

Hey All.

Due to the release of the Iphone 11, do you know if/when the prices for the Iphone xs/xs max and Xr will drop?

Currently the brand new Iphone 11 is actually cheaper on a plan than a 12 month old Iphone XR.

Surely the price of those "older" phon ...

Level 1: Cadet

Is there a reason why the game won’t stream live overseas? How can I fix this?! 

Level 5: Eagle Eye

On my order when I track it, the order status states stock allocated. Does this mean a device has been allocated to my order or does it mean stock will be allocated when it arrives.

Level 2: Rookie

Is there any word is Telstra supports eSIM for the iPhone XS. Obviously it does with the Apple watch, through OneNumber" which i have in my Series 3, but the XS arrives tomorrow and I'll like to know more about the eSIM. I was told (and experienced) ...

Level 1: Cadet

My new iPhone 11 pro max I have pre ordered is on back order. How long should I expect to wait roughly. 

Level 3: Gumshoe

As per title.  So now that optus officially support esim, and are readily doing esim swapovers in their retail stores, where is telstra on this? C'mon telstra, what happened to "last year we were one of the first to rele ...

Level 1: Cadet

We have a shared work mobile phone, calls need to be redirected to a 2nd phone (different phone number) on the days that person isn't working. Can you use the Telstra online account to redirect calls? Or can this only be done using the handset?

Level 1: Cadet

Good Evening I’m very disappointed in your decision as I never miss my monthly mobile phone plan with Telstra, in fact I pay for two plans mine and my daughters,I’ll just go and buy the iPhone 11, no big deal to me, I’ve got thousands of dollars in m ...

Level 1: Cadet

I’m leaving for overseas for a long period of time and was wondering whether I could keep my Aussie mobile number without a plan with any telco?

Level 2: Rookie

I have been trying to order/update my current account to get a hold of the new iPhone 11 Pro, but it seems not only can I not order it but I also can't even get a hold of anyone to help via the online chat.  I thought after the horrible time so many ...

Level 2: Rookie

Telstra mobile internet 4g speed - Download 1mbps.. Upload 20mps.. How do I reverse / fix this?

Level 1: Cadet

Im overseas and have lost my Telstra SIM. I need to order a new SIM. I tried to use 24*7 to contact a Telstra representative. However, this is not working. Ive tried Safari and Chrome with no success. Regards

Level 1: Cadet

How do I check the voicemail messages on our landline from another phone? Eg mobile or landline?

Level 1: Cadet

The ladder predictor isn’t working correctly for the finals. The winners of the top 4 are playing the winners of the 1st elimination finals?

Level 1: Cadet

I am overseas at the moment but noticed that the $50 monthly plan that I have been in for years had been changed to $55 by Telstra without my knowledge or consent. I do not have roaming in my phone and can only email but cannot find a way to contact ...

Level 2: Rookie

Hi when someone calls all they hear is music playing. I don’t know how to turn it off

Level 2: Rookie

I’m with Telstra trying to use public wifi and it’s saying this  

Level 1: Cadet

For the last 3 days I have been trying to purchase one of the pre-paid discount offers. Only to be sent in a 'spiral' of no progress. Today I go in, only to be told they are 'sold out' .This is unsatisfactory, as there was no other option to purchase ...

Level 1: Cadet

Can I use my Telstra postpaid mobile phone SIM from my iphone in my Telstra wifi Advance iii or will it only work with a data SIM?I use the Advance iii when travelling, dont need to use the phone when advance iii is operating. I would like to avoid h ...

Level 1: Cadet

What’s with all the unmetered stuff on the bills. Used to get a breakdown on who was actually called. How am I supposed to work out calls that were work related as opposed to private calls.

Level 1: Cadet

My bank card has been used in order to fraudulently purchase “Telstra online billpay” items, card has now been blocked and two banks have been notified, my question is can these transactions be traced? As they are still pending, can someone tell me i ...

Level 2: Rookie

I waited a year for telstra’s esim as we only have their signal (thanks to a ridiculously expensive repeater).I was told September. Last september! Optus assured me the wifi calling would make it all possible. But I’d have to port my original number ...

Level 1: Cadet

I extended the ring tone correctly on my new iPhone XR by 30 seconds but after 30 seconds, a recording says “sorry but you are not allowed to use this service”. I don’t want that recording. I just want my phone to ring. That’s all. How do I remove th ...

Level 1: Cadet

I am about to receive all of my Google Smart Devices next week 9-07-2019 and I am using IPhone XS Max to do everything so far
I have done a summary of my house and my block of land to try and get prepared and have a plan to make this Smart Property th ...

Level 1: Cadet
Level 1: Cadet

How does Telstra measure customer interest in esim for iPhone XS? Many many Telstra customers must be enquiring about this support request and no one has any answers?

Level 1: Cadet

Level 1: Cadet


Level 1: Cadet

Level 1: Cadet

Telstra Message bank keeps calling me with an automated call, telling me I have a message and asking to put my PIN in. Is this a scam or just a Telstra fault? I get a text also, telling me to call 101. that's fine, I just don't want the calls.I have ...

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