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Taliyah
Level 1: Cadet

I have coverage but for the past week or two now my phone has changed to being on sos only someone’s please help I have rest it multiple times and I am just running out of options

Robert47
Level 2: Rookie

why haven't you itemised my overseas calls on my bill?

Jim-CI
Level 1: Cadet

What is this? 

Tsatish23
Level 1: Cadet

Can you let me know if I can use Telstra 5GNetwork on iPhone 11 as am planning to buy one.

Melbel67
Level 1: Cadet

I've ordered an iPhone11 5 days ago. The phone has still not been posted and no one seems to be able to give me an estimate on how long it will take. I understand there are delays due to Covid-19 right now but has anyone else had this recently and ho ...

Tracy670
Level 1: Cadet

Hi,I ordered an iPhone 11 through JB HiFi over two weeks ago and have still not received it. Telstra has marked my order as complete, however I was never provided with a StarTrack tracking number and the person at JB Hifi could also see none against ...

bt444
Level 1: Cadet

I recently turned on the call forward function so that incoming calls would forward to my assistant whilst i was on zoom meetings. Although i have turned off the call forwarding function, calls are still being diverted to my assistant's mobile. I hav ...

Marie70
Level 1: Cadet

Hi there, how do I stop Uber spam messages that give me a code. I have never responded to them. But the other night I received about 10 messages in 1 hour! Any suggestions please?

Melissa31
Level 1: Cadet

Hi, I would like to know when the iPhone 11 Pro Max’s will be in stock again to order online. Thank you,Melissa 

Tsatish23
Level 1: Cadet

Can you let me know if I can use Telstra 5GNetwork on iPhone 11 as am planning to buy one.

Lucyyparsons
Level 1: Cadet

Hi, I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

kevin74
Level 2: Rookie

Hello my name is REMOVED i placed orders on the 6th of this month till now i havent gotten any information as they said I will get an email confirmation on any time soon and my orders was placed and processed to be delivered or dispatch on the of 19t ...

Glenn248
Level 1: Cadet

Can you clarify please?i received an email advising that I will soon be on a max excess data cap of $100 but I thought my plan was already set not to go over at my plan level (30gb) but then slow. Are you changing my plan?Glenn

Sreelok
Level 1: Cadet

Now I am in Overseas I lost my Telstra SIM card. Just wondering if I can have a replacement with the same number sent to my address so I can use my phone as soon as I get home. Regard LOK 

Dusty48
Level 1: Cadet

I'm trying to get my head around the Fon thing. I'm travelling to San Francisco soon and decided to look into using my Telstra Air app to connect to Fon hotspots there. I discovered that there are hundreds of them but that they are all "private resid ...

Edwardho
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'? I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

ron231
Level 1: Cadet

What is meant by the term '$30 SIM Kit online'?   I already have a Sim card in my iPhone-which, as I understand it, is already connected to Telstra with , of course, a phone number.

Nathan772
Level 3: Gumshoe

Whole thing has been a bit flakey. Set it up yesterday, added a Telstra one number account as per onscreen instructions. Installed and paired to phone. Only it wouldn’t use mobile data, call or receive calls. Went through Telstra helpline. Impaired a ...

Lenno
Level 1: Cadet

Is it possible to remove my mobile number from unwanted marketing? A recent caller to sell gas told me he got my number from the “Australian database services” but i cant find that company listed.

Taliyah
Level 1: Cadet

I have coverage but for the past week or two now my phone has changed to being on sos only someone’s please help I have rest it multiple times and I am just running out of options

bt444
Level 1: Cadet

I recently turned on the call forward function so that incoming calls would forward to my assistant whilst i was on zoom meetings. Although i have turned off the call forwarding function, calls are still being diverted to my assistant's mobile. I hav ...

Marie70
Level 1: Cadet

Hi there, how do I stop Uber spam messages that give me a code. I have never responded to them. But the other night I received about 10 messages in 1 hour! Any suggestions please?

Melissa31
Level 1: Cadet

Hi, I would like to know when the iPhone 11 Pro Max’s will be in stock again to order online. Thank you,Melissa 

Jsbm
Level 1: Cadet

We have platinum Telstra bundle which includes Foxtel. Have been trying for days to call and. On and. Get directed to app and am trying to downgrade our package but doesn’t give any option to alter package deal. Now just want to get rid of Foxtel and ...

Catherine111
Level 1: Cadet

Hi so I ordered a new phone and I received it the other day but I am now wanting to send it back how do I do that 

SA_girl85
Level 1: Cadet

Hi there. My iPhone XR is not working. Have followed the guidelines on Apple Website to reboot but to no avail.

Maximiliann
Level 1: Cadet

I just found out that I have two telstra accounts in my name.i would like to have 1 account with the 2 mobile services how do I do this  

Ques
Level 1: Cadet

i blocked it 12 months ago and want to unblock it now to call international

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