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Moderator Deanna
Moderator

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Level 25: The Singularity Jupiter
Level 25: The Singularity

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Rohan7
Level 1: Cadet
Pande_AU
Level 4: Private Eye

Since updating to the iPhone 11 PRO from the XS I've faced countless call drop outs.

I've tried everything from obtaining a new sim card going down the eSIM route, resetting Network Settings, Restoring my phone
all to no avail.
Is anyone else experie ...

RebeccaSmythe19
Level 1: Cadet

Need to know when it’s getting deliverd

RebeccaSmythe19
Level 1: Cadet

When is it getting delivery 

Sim59
Level 1: Cadet

Hello All, We have a couple of company iPhones and have been using a static IP address which is provided by using the Telstra.corp APN. The APN details were entered by using a 'Apple Configuration' program. This was working fine until something chang ...

netmastan
Level 1: Cadet

I have been suffering a lot with iPhone X. Some areas it drop to 3G. Today I receive IPhone 7 from office for work related. So I compared. I noticed iPhone 7 never goes to 3g in area where iPhone X switch to 3g. The only differences  I see is  iPhone ...

Maca6
Level 1: Cadet

How do I shorten the time limit for anyone leaving voicemail messages? 

History2019
Level 1: Cadet

I am trying to retrieve incoming call log from previous months. IT DOES NOT SHOW UP ON BILL AND i cannot see how to download report

Rohan7
Level 1: Cadet
Jaymeninnocenti
Level 1: Cadet

I paid my Telstra bill but I’m cut off still 

Achty
Level 1: Cadet

How do I redeem the 12 months free Apple TV+ offer when you buy a new iPhone 11?

timmsc
Level 1: Cadet

If I insert my Australian Sim, can I then go back to my local overseas sim.Are there any complications.Or loss of data.Thanks 

mcnettyzc
Level 1: Cadet

My iPhone 11 connected to Win 7 well and the DCIM folder is available for viewing. However, the photos are not opened in .heic format, it is not something like jpg or png. 

kris4
Level 2: Rookie

Hii would like to uograde my iphone. I like to pay off my device and own them as I pass mine on to my children when I update. But is the phone locked to telstra, not that I want to leave but when I go overseas I buy a local sim. Will they work if I u ...

GarthMc
Level 1: Cadet

I currently have to cary 2 phones, one for work and my personal one. I have an iPhone XS, how do I go about changing my post-paid nano-sim to an eSim so that I can use both services on 1 phone? Thanks

Raymond930922
Level 1: Cadet

I want to get a new phone under my account 

Riley99
Level 1: Cadet

i just received my new iphone in the post. And im trying to figure out how to send my old phone back. Its given me a au post website to go too, to print out the shipping details and stuff.on the site its asking me for my Return Authorisation Number. ...

SJA1994
Level 1: Cadet

I purchased an apple iphone from Telstra a few years back on a plan. This phone is no longer on a plan nor with telstra. Ive since started using a vodaphone prepaid sim in this device and had no issues. I am traveling overseas to TEXAS, USA. I am wan ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Level 25: The Singularity Jupiter
Level 25: The Singularity

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Sim59
Level 1: Cadet

Hello All, We have a couple of company iPhones and have been using a static IP address which is provided by using the Telstra.corp APN. The APN details were entered by using a 'Apple Configuration' program. This was working fine until something chang ...

Fdo
Level 1: Cadet

Hi. Im trying to activate Telstra one number on my mobile but I keep getting the error message  “This service needs an update to use telstra one number”. I already contacted Telstra and apple and did as recommended in a similar thread for iPhone 7 (h ...

Jazibali-97
Level 1: Cadet

I bought Iphone 11 pro max on plan but they didn’t offered free screen protector or mobile cover. On the other hand Vodafone is gifting it for free.Someone here got it free from Telstra ?

LM685
Level 1: Cadet

Hi, Can someone tell me why I can't connect to the Telstra air hotspot for two to three days now ...I can still find the Telstra air hotspot on my wifi list but when I try to connect it doesn't connect but only loading ..please help 

KW1966
Level 5: Eagle Eye

Hi I have an iPhone 11 Pro Max. I have the Telstra 24/7 app. In the support page it has chat to us or on my Partners phone it has message us , he has same phone. How can I change it so I get the message us option not chat option. Thanks.

Telsarya
Level 1: Cadet

I got a call when I was asleep from ‭08 6228 4162‬. He told that he is from Telstra and his employee id is 910472. He told me my name and asked if I am the one he is speaking too. He told about NBN network stuffs. I told its already connected. He ask ...

Hamlets
Level 1: Cadet

We have multiple 4G services that all appear to have been slowed. Usually we gate around 15-20Mbps but a speed test shows they start for a sec at that speed then throttle back to 1.5. We hit our limit n the account a few days ago but it has rolled si ...

PGE
Level 1: Cadet

Hi, I now have a second Apple Watch and want to be able to switch my One Number service Back and forth between them. How do I do this?

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