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joss2
Level 1: Cadet

disconnect from pre paid service

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i have an iphone 6 and i want to disconnect from telstra. i have calles 132200 and saqid i want to disconnect, i have my IMEI number and went to telstra.com/unlock like it askes and entered my IMEI number but i hit a dead end when it said if i didnt have an iphone it was unlocked but the whole page was about disconnecting an iphone. I have no idea what to do now. telstra makes it unnecesarily complicated to disconnect and just want more money out of you

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: disconnect from pre paid service

Give the Prepaid team a call on 125 8880. They will be able to assist.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: disconnect from pre paid service

Give the Prepaid team a call on 125 8880. They will be able to assist.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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