Level 1: Cadet

iPhone 11 Pro Radiation Concern

A long-term customer of Telstra. Wouldn’t of signed up on a contract for the iPhone 11 Pro if I had of seen this beforehand. Would like to know if anyone else has the same concern and want to know how Telstra is going to handle this issue.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 1: Cadet

Re: iPhone 11 Pro Radiation Concern

iPhone 11 Pro should come standard with an Alara technology case. Telstra?

Level 23: Superhero
Level 23: Superhero

Re: iPhone 11 Pro Radiation Concern

From the Article: It seems that the company warning consumers against radiation exposure to iPhone 11 Pro happens to be the same company selling smartphone cases with alara technology.


Unless the FCC or the relevant Australasian government body says otherwise I wouldn't worry.  

For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint.

Full Disclosure as part of Telstras Social Media Code.
  • I work for Telstra as a Complex Customer Support Specialist in the following products.
  • Telstra Platinum, Telstra Business Services, Telstra Smart Home, Velocity, Locator and NBN faults.
  • I'm not here in an official capacity, I just like fixing things and respond in my own time when I can.
  • Include "@343GuiltySpark" in your reply to get my attention if you're after me specifically.
  • My opinions are my own and not that of Telstra's, just so we're all on the same page.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit