Highlighted
JessicaPaige
Level 1: Cadet

iPhone 5C Sim

Answered

Today, I got an iPhone 5C on a plan.

I switched from Android so I really have no idea what I am doing.

HOWEVER I was given a MicroSIM instead of a NanoSIM.

 

And since the SIM is linked to the plan (Isn't it?) what do I do??

1 ACCEPTED SOLUTION

Accepted Solutions
Scotty2hottie18
Level 4: Private Eye
Accepted Solution

Re: iPhone 5C Sim

Hey Jess, you can head to a Telstra store or dealership and they can help. I lost a sim once and they helped Smiley Happy What a screw up tho!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Scotty2hottie18
Level 4: Private Eye
Accepted Solution

Re: iPhone 5C Sim

Hey Jess, you can head to a Telstra store or dealership and they can help. I lost a sim once and they helped Smiley Happy What a screw up tho!
JessicaPaige
Level 1: Cadet

Re: iPhone 5C Sim

Thank you!

It wasn't a very good experience as he also put down the wrong billing address.

But hopefully it will all get sorted out tomorrow when I go to the telstra shop

Smiley Happy

Scotty2hottie18
Level 4: Private Eye

Re: iPhone 5C Sim

Aw no. I know how you feel. Shame it's so late on a Sunday. That's a bugger about the billing address. Hopefully tomorrow will go better for you. Enjoy the new phone!

Telstra 24x7®

Take care of your Telstra services in one place with the Telstra 24x7® App for iOS

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now