CrowdSupport®
bob137
Level 1: Cadet

iphone 5c

hey guys i got this phone from my nana second hand and she left her apple ID on there so i tried to reset and restore the phone back to factory standard but you need the pasword to  log back in but we dont know the pasword can you help 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: iphone 5c

There are instructions here for factory resetting iPhone if you have lost password 

Telstra (Retired)
Telstra (Retired)

Re: iphone 5c

Hi @bob137,

 

Just checking in to see how you went with this?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit