CrowdSupport®
AndyNFI
Level 1: Cadet

voicemail fail

Started new job a month ago..got an iphone 11, set up the voicemail greeting etc,

was apparently working OK,

then a week or so ago my colleague tells me it's going to that automated voice to text thing.. if I go to deal with it or even just listen to messages via:

the "call voicemail" button,

dialling 101

or holding the 1 key,

I get "the service you are calling from does not support Telstra home messages 101...goodbye"

 

No idea how to fix this.. Anybody successfully dealt with this yet?

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1 REPLY 1
Level 23: Superhero

Re: voicemail fail

Contact Telstra customer service to have it reconnected.

Below is a link to Chat

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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