Highlighted
AlyBerry
Level 2: Rookie

Bigpond Movie Rental Refund

Answered

I have just rented a movie from Bigpond. It sits in my Rental's but it will not load.

 

I have since logged onto GooglePlay and rented the same movie that has downloaded immediately.

 

How do I request a refund?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Bigpond Movie Rental Refund

If you are having trouble accessing your BigPond Movies account, please contact the BigPond Movies Team on 1800 502 502 (8am to 9:30pm Monday to Friday AEST, 8am to 8pm Saturday AEST and 9am to 6pm Sunday AEST, every day of the year except Christmas Day).

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Bigpond Movie Rental Refund

If you are having trouble accessing your BigPond Movies account, please contact the BigPond Movies Team on 1800 502 502 (8am to 9:30pm Monday to Friday AEST, 8am to 8pm Saturday AEST and 9am to 6pm Sunday AEST, every day of the year except Christmas Day).

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Goodbye Excess Data Charges

Hello New Plans.

Find out more