Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t find any help online! Thoughts?
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Hi there! We do apologise there was an issue with some BigPond Movies purchases recently which has now been resolved. If you were unable to reach the team by phone, which may have been experiencing higher traffic because of this, you can also email the team at email@example.com for any charge concerns and they'll get back to you with further assistance.
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