MovieFan1
Level 1: Cadet

Is Big Pond movies having issues

Hi

Purchased Movie and won’t play. Tried to reset and didn’t even recognise I had purchased. So now I have two purchases for movie I can’t even watch

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Is Big Pond movies having issues

I know there were issues with Bigpond movies earlier today but not sure if it's still current

Try contacting 1800 502 502 and they may be able to assist or organise a refund
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
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Sal8
Level 1: Cadet

Re: Is Big Pond movies having issues

I am having issues as well. Can buy a movie and it starts playing. It works for a little while but then it keeps jumping back to downloading screen. Very annoying.

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