Suzmac
Level 1: Cadet

Movie won’t play

Hi

I brought two movies last night MILE 22 and Crazy Asians in HD to play through the bigpond app to the chrome cast on the tv

Both will only play to the 5 minute mark then drop out

There is no problem with my
Internet speed as Netflix Stan etc are working fine.

Please advise if there is a resolution if not I want a refund immediately.

I find this also frustrating that I have to go through this process for a response also.

I tried again tonight to play these movies of both my phones as they still will not work

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1 REPLY 1
Support Team
Support Team

Re: Movie won’t play

HI @Suzmac

 

Sorry to hear of the troubles you have experienced with the BigPond Movies app. 

 

Were you able to try another device or use a web browser? 

 

If you ever need assistance for a BigPond Movie issue, our BigPond Movies team can be reached on 1800502502 from 1pm-10pm each day. 

 

 

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