Freya1
Level 1: Cadet

Movies and hidden fees

Paid for a rental and bought a movie was charged 5 x $1 & never refunded also was not able to watch the movies on my TV and then watching it on my tablet was awful as it was slow and was cutting in and out NEVER AGAIN

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Support Team
Support Team

Re: Movies and hidden fees

Really sorry to hear of your experience, Freya1. Did you have a word with our bigpond movies team? (- 1800502502 - 11am-10 AEST 7 days) 
What's your internet speed like normally? Can you watch HD youtube videos okay? - Matthew.

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