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Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain the same, internet connections... well don’t even start me. Telstra please just up your game- your offering is simply pathetic. it’s embarassing, is this really the best Australia has??? I have fibre to the premise, a new tv and modem, and it takes more than 30 seconds to open the home page of bigpond movies. shoot me now!!!