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BigPond Movies

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Steveee
Level 2: Rookie

A free BigPond Movie Rental every Thursday?Is this still valid every Thursday ?Im just worried that if it is , i will be charged the following billing period and then spend 30 minutes on the telephone trying to sort it out.Thanks.

mickbannon83
Level 1: Cadet

I am trying rent Battle of The Sexes on Bigpond movies as I refuse to pay $15 to buy a movie I will only watch once.
However there is no option to rent it. Every other title currently listed under Latest Blockbusters to Buy or Rent have the option to ...

RaRa5
Level 1: Cadet

I have registered my credit card details as required payment to purchase or rent Bigpond movies.  My Samsung Smart TV is a registered device and I have already rented a movie and watched it with a complimentary credit upon registration.  When I try t ...

Joel9
Level 1: Cadet

Wish to watch movie on telstra tv. directs me to bigpond movies. try to purchase movie. follow prompts and input credit card detaills. go to purchase but says i have insufficient account credit. can't see how i can purchase that. please assist. 

Bluejay2
Level 1: Cadet

HiI am having trouble downloading the current episodes of Will and Grace. It accepts my code and sits and spins. Will not return to menu and I have to exit. This happens with all episodes after the 1st one.Any suggestion? It happens with all devices. ...

Airsie
Level 2: Rookie

Went to watch BUSHWICK movie on BigPond Movies last night, Saturday 6th Jan, 2018 and screen says it is downloading but nothing happens. The trailer was OK to watch several times, as are other trailers for other movies, but Bushwick movie just wont d ...

Kayla77
Level 1: Cadet

I have just registered was able to rent & watch 1 movie but unabl to rent again & cant add credit card details wen i open tab to payment method credit card it goes to nothing other options go to error page y cant i rent a movie or add my credit card

Classyclick
Level 1: Cadet

When trying to play my TV series purchase I get an invalid signature message - what does this mean?

Melanie12
Level 1: Cadet

How do I add my Telstra bill/account so that I can buy movies on bigpond?

Normie4
Level 1: Cadet

.new user for bigpond movies rented one movie initial use says 2 free rentals ngot account for first rental $5;95 how to cancel account and receive first 2 movies free as advertise

AlyBerry
Level 1: Cadet

I have just rented a movie from Bigpond. It sits in my Rental's but it will not load. I have since logged onto GooglePlay and rented the same movie that has downloaded immediately. How do I request a refund?

Alison16
Level 1: Cadet

HiWe hired diary of a wimpy kid 2 days ago. It expires tonoight but we havent been able to watch it it keeps on stopping.(loading). Every minute or so. Not sure what is happening we have hired other ones with no problem. ThanksAlison

BernIrvin
Level 1: Cadet

I have rented a movie on my mac but I cant watch it on my Telstra Tv. What am I doing wrong. I can watch it on my computer

Bowie2003
Level 1: Cadet

Hi can someone please tell me where I find my voucher code to redeem bigpond movies? I have registered Telstra Tv and received email saying Telstra to welcome no voucher code here thanks

srcre80
Level 1: Cadet

Hi,  I received a free Bigpond movie voucher from Telsra, however when I tried to use it, I received an error message stating "Voucher redemption failed: Not authorised to access voucher".  I raised a complaint and was directed to this forum by the c ...

bwg01
Level 4: Private Eye

I recently changed my email address and have successfully updated my Telstra account with the new address. However, the Bigpond Movies weekly email continues to come to the old address. When I sign in to Bigpond Movies (with my Telstra ID) it shows t ...

millie0460
Level 4: Private Eye

hi we have had no trouble hiring and viewing movies on our tbox, until yesterday.  i select bigpond movies in the menu and the message says 'feature not available.  to access this feature, you tbox must be registered and connected to the internet via ...

Tenaj
Level 2: Rookie

I was wanting to rent a particular movie but only the BUY option comes up. Aren't all movies available to rent?

Haklin
Level 2: Rookie

I'm writing this for my Father in law on his recent experience with Bigpond movies Hi All, I'm a first time 60 year old user of Bigpond Movies through Telstra TV.  I recevied my $21 credit and accidently selected to purchase a movie instead of rent. ...

Farnoush
Level 1: Cadet

Hi ,How can I have subtitle on bigpond movies ?I press OK and the scroll down ,nothing happens !

mickbannon83
Level 1: Cadet

I am trying rent Battle of The Sexes on Bigpond movies as I refuse to pay $15 to buy a movie I will only watch once.
However there is no option to rent it. Every other title currently listed under Latest Blockbusters to Buy or Rent have the option to ...

Gingerbread
Level 1: Cadet

Some movies from Big Pond and some TV dramas when I come to record list "no action avaiable".  There is no button to record or even play them. Any suggestions as to why I am seeing this instead of record or play.   I am using a smart TV with internet ...

leighwiff
Level 1: Cadet

We're sorry, there appears to have been an error with your transaction.
Please try again.

TWO DAYS IN A ROW NOW.
I've changed payment methods, updated my system, someone please tell me how to fix this.
Cheers Leigh

Krusefamily
Level 1: Cadet

I purchased a movie, watched it, want to watch it again (kids) and the only option when I go to it in purchased movies is 'back/rent/ok-rent/synopsis/add to wishlist.
No option to just watch the movie!!
I do not want to pay for it again.
How the hell do ...

Rauc0us
Level 1: Cadet

Most LG questions are based upon the fact that the Bigpond streaming service attempts to renew its location/address every 60 minutes. Your LG tv does not allow this and assigns a new address every time the streaming service requests it. See DDOS and ...

davidmunro
Level 1: Cadet
hawty
Level 2: Rookie

Bigpond movie via Telstra TV quit a few minutes before the end of the movie-frustrating!.Had not experienced any pausing during the movie beforehand.Able to get back to point where it quit by fast forwarding from start again but tedious and not sure ...

HopelessT-Box
Level 1: Cadet

I have rented a Bigpond movie and have been charged for it but when I press play it starts to retreive it then after 5 minutes or so an error messege appears saying "an error has been detected (not server time out or http).This has happened about 5 t ...

julieannehender
Level 1: Cadet

Hi Lindyloo See response.....Thank you for your email.An unexpected problem occurred last night [Thursday, 05 Feb 2015] which resulted in some customers receiving an error message when attempting to access their Thanks Thursday voucher code.In light ...

Rodger26
Level 1: Cadet

I have loaded the Bigpond TV app on my Samsung TV, Model: PS50C7000YF, along with the latest firmware V 2013/08/01_003018. Everything works except the EPG will only load the channel images, you can see that it is trying to download the information bu ...

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