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BigPond Movies

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Jk99
Level 1: Cadet

Called the 1800 number yesterday and told it will be fixed in 24hrs. Called back and now I'm told "Because we escalated to IT Support". Now just been informed there is a 10 day wait to have the issue looked at. Looks like we'll spend our money at the ...

Annene
Level 1: Cadet

I keep getting a DRM error and cant watch a movie

CelticC
Level 1: Cadet

Other apps are OK but 7plus just goes on and on trying to load until it goes back to screensaver

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Lilpond
Level 1: Cadet

Rented a movie and watched it. Would like to rent another but it won’t let me - it keeps saying set up payment method yet all the info is correct

Norm_
Level 1: Cadet

Movie A Quiet Place

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

TA52
Level 1: Cadet

Last night I was scrolling through movies for my kids and this morning I see a bill for movie purchase on one movie. I entered no code and certainly didn’t order anything. Honestly this is appalling! Despite only using it a few times for rentals in t ...

Mh43
Level 1: Cadet

Paid for a movie that keeps says invalid response nil. Is bigpond movies down again?

AKLloyd
Level 1: Cadet

Trying to cast bigpond movies from my iPhone and iPad to my Chromecast dongle. Worked previously but now cuts out after a few seconds of loading. Any reason why it no longer works and any way to fix it?
I’ve tried refreshing the app, rebooted the Chro ...

SURFEEGIRL
Level 2: Rookie

Hi everyone, I have Samsung Smart TV with Bigpond Movie App.  I have logged in fine via MY ACCOUNT and rented a movie.  Due to horrid ADSL2+ speeds here (under 1MG)  to be able to stream and watch,  I set the TV to WIFI and Hot Spotted to my phone.  ...

SamDeS
Level 2: Rookie

Does anyone know what is the sound format on bigpond movies as I do nit get dolby digital on it
Netflix etc has dolby digital

Mac918
Level 1: Cadet

BigPond movies has disappeared from my tbox menu. Why?

Phill72
Level 2: Rookie

This service is a scam, movies won’t load, takes numerous times to load menus etc, have just paid for a rental and it won’t download or stream yet Netflix does so internet is fine. I can’t get through support so I will be making a complaint to the AC ...

AlyBerry
Level 2: Rookie

I have just rented a movie from Bigpond. It sits in my Rental's but it will not load. I have since logged onto GooglePlay and rented the same movie that has downloaded immediately. How do I request a refund?

Alison16
Level 1: Cadet

HiWe hired diary of a wimpy kid 2 days ago. It expires tonoight but we havent been able to watch it it keeps on stopping.(loading). Every minute or so. Not sure what is happening we have hired other ones with no problem. ThanksAlison

BernIrvin
Level 1: Cadet

I have rented a movie on my mac but I cant watch it on my Telstra Tv. What am I doing wrong. I can watch it on my computer

Bowie2003
Level 1: Cadet

Hi can someone please tell me where I find my voucher code to redeem bigpond movies? I have registered Telstra Tv and received email saying Telstra to welcome no voucher code here thanks

srcre80
Level 1: Cadet

Hi,  I received a free Bigpond movie voucher from Telsra, however when I tried to use it, I received an error message stating "Voucher redemption failed: Not authorised to access voucher".  I raised a complaint and was directed to this forum by the c ...

bwg01
Level 4: Private Eye

I recently changed my email address and have successfully updated my Telstra account with the new address. However, the Bigpond Movies weekly email continues to come to the old address. When I sign in to Bigpond Movies (with my Telstra ID) it shows t ...

Jk99
Level 1: Cadet

Called the 1800 number yesterday and told it will be fixed in 24hrs. Called back and now I'm told "Because we escalated to IT Support". Now just been informed there is a 10 day wait to have the issue looked at. Looks like we'll spend our money at the ...

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

leisadent
Level 1: Cadet

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Tiredx
Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 24: Supreme Being Jupiter
Level 24: Supreme Being

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

343GuiltySpark
Level 21: Augmented

Im not aware of the being possible to sync contacts and appointments with bigpond email accounts.

U-arctos
Level 1: Cadet

 Trying to watch a HD movie on Netflix using my new LG Smart TV that is connected to my modem via an ethernet cable. My internet speeds are fine - 45-37 mps, consistently. Test via speedtest.net and using CMD prompts to test domain. Movie is unwatcha ...

Grrrrrrrrrr
Level 1: Cadet

I struggle to understand how telstra and big pond can call themselves the leaders in Australia. It is Saturday night and my speed test says I am getting 88mbps download speed from iinet router. Netflix is streaming 4k perfectly, can watch stan on the ...

SamDeS
Level 2: Rookie

After installing the TTV 2 as the T box is unsupported I find the sound track on big pond movies is really really bad. I have no words to describe this.Netflix, Foxplay and every other app outputs Dolby digital multi channel to my amplifier. But Bigp ...