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BigPond Movies

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Gabe123
Level 1: Cadet

Im getting this error when trying to play Captain Marvel Have been getting it for a few days now, Happens on my ipad and my iPhone.  have tried removing and reinstalling the ap Logging out Backback in

Lindylou5
Level 1: Cadet

How do you register for $125 free credit ? 

Scott_Sim
Level 1: Cadet

Over 20 minutes and still “loading...” purchased movie.

Checked internet. >50 Mbps

What’s going on????

Wackolone_Wolf
Level 1: Cadet

I have tried to redeem the Telstra Plus : Telstra TV Box office credit via the site on a number of different devices and each time the site doesn't seem to load.Just cycles on "Confirming your details, please wait" Has anyone been able to redeem this ...

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

Scott_Sim
Level 1: Cadet

Waiting over 15 minutes to download movie I’ve paid for

Checked internet speed.

>50 Mbps

What’s going on???

kas11
Level 1: Cadet

I get this message when i try and use Bigpond movies on my Samsung smart tv. Until recently has worked without any problems. I have tried to communicate with Bigpond but it appears that they cant seem to understand my problem with the message I keep ...

rustyshed
Level 1: Cadet

Hi, I have activated my $110 credit voucher for Telstra Box Office and it appears on my account BUT I have to enter a code to redeem.

I haven’t received the code on email or text so unsure how I can get it resent to me?! I can’t see anything in the 24 ...

347elijah
Level 2: Rookie

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

Carms10
Level 1: Cadet

Just in the middle of watching a rented movie on box office and it cut out even though we had literally just paid for the rental. Now won’t let us rent or buy movies at all, just view the trailer. We have no bad credit and had literally just rented t ...

Lindylou5
Level 1: Cadet

How do you register for $125 free credit ? 

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

347elijah
Level 2: Rookie

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

barney56
Level 3: Gumshoe

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

jordanmess
Level 2: Rookie

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

FNQ1
Level 2: Rookie

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

BazzaThomas
Level 1: Cadet

I understood late in 2018 that you were working on an update to the app that would allow use of Chromecast. It is now April and still no update.What is the current status on this urgently needed update. Barry

Bmwinter81
Level 1: Cadet

We previously were getting 2 free Bigpond movies a month, now that it has changed to Telstra TV box office this looks to no longee be the case and we have had no notification. Are we still able to get 2 free rentals a month or not?

Marvin12
Level 1: Cadet

Unable to load movies successfully each time we purchase, we are on a smart TV. I habe had to have a refund as a movie disappeared 2 days after ordering without watching and now more issues. Very unhappy as money is taken immediately without it succe ...

HamishGibson
Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

CharmianD
Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Spencer3
Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

leisadent
Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Tiredx
Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

Level 22: Superhuman 343GuiltySpark
Level 22: Superhuman

Im not aware of the being possible to sync contacts and appointments with bigpond email accounts.

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