BigPond Movies

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Level 1: Cadet

Hi, I’ve just purchased a movie on my Telstra box bigpond movies and when I started watching it, it came up with this error message
‘Paused asset is not using override restrictions syndication group’

Please help is has started the movie so I only have ...

Level 1: Cadet

I have ordered a movie however when I click to play it it only loads half way then stops?

Level 1: Cadet

We previously were getting 2 free Bigpond movies a month, now that it has changed to Telstra TV box office this looks to no longee be the case and we have had no notification. Are we still able to get 2 free rentals a month or not?

Level 1: Cadet

$125 credit and have no voucher code to watch movies. Ask to redeem but no code.Help

Level 1: Cadet

I am watching Dances With Wolves on Bigpond Movies and there are no subtitles for the native american speaking parts, of which there are heaps, and important to the plot. Is there a way to toggle subtitles on and off?

Level 1: Cadet

Have a account but want to watch off another device but can't remember my password

Level 1: Cadet


I was wondering if there was a way to merge two different bigpond movie accounts

Level 1: Cadet

Our big pond movies app on our Samsung smart tv will no longer load movies - we’ve paid for 2 and neither have loaded.... how do we fix it and can we get our money back?

Level 1: Cadet

Signed up for Bigpond movies on TelstraTV and was expecting two free rentals but I have been charged for the first

Level 1: Cadet

Unable to load movies successfully each time we purchase, we are on a smart TV. I habe had to have a refund as a movie disappeared 2 days after ordering without watching and now more issues. Very unhappy as money is taken immediately without it succe ...

Level 1: Cadet

Tried to access through web via smart tv no luck, and the app that used to be on tv has now gone.

Level 1: Cadet

Hi team,
My samsung smart TV is now not playing movies or trailers. Bigpond movies loads no problems but movies will not play regardless of from library or new choices. Currently bigpond movies works on other telstra tv device.

Level 1: Cadet

I tried to rent a movie as I do regularly and as it was charging to my telstra bill like normal it stopped & said (error message: were sorry there appears to be an error with your transaction, please try again later).
I've tried over 2 days, read othe ...

Level 1: Cadet

Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t  find any help online! Thoughts?

Level 1: Cadet

Purchased BigPond movie how do I watch it on my Telstra tv app 

Level 1: Cadet

BigPond movies disappeared from my Panasonic tv set top box how can I get it back

Level 1: Cadet

I have tried adding payment details, it wouldn’t let me link to Telstra bill so I tried adding a credit card, it said it was successful twice and charged me 2x $1 but it’s not on the payment options and I can’t rent a movie! I’ve tried resetting logg ...

Level 1: Cadet

We always watch bigpond movies and on 10/11 it’s was asking me to re-add a payment method and then it wouldn't work. I tried my credit card/debit card and even tried Hubby's card, but nothing would work, now our bank account has been charged $1.00 se ...

Level 1: Cadet

Hi All
I have been wanting to watch a movie on bigpond movies on my Telstra tv and I’m out of account credit and was wondering how do you add more there money in my bank account but I just dont no how to enter add it to my movies account

Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

Level 22: Superhuman 343GuiltySpark
Level 22: Superhuman

Im not aware of the being possible to sync contacts and appointments with bigpond email accounts.

Goodbye Excess Data Charges

Hello New Plans.

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