Entertainment

BigPond Movies

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Shaz888
Level 1: Cadet

I watched a movie last night no worries. Then hired another and it won’t load

Dette1
Level 1: Cadet

I've not been able to rent movies on box office. I've rung and put in a complaint well over a month ago and nothing! I keep ringing and they do nothing, say nothing, do nothing but send an email. Why can't they fix it? Telstra is getting very annoyin ...

jordanmess
Level 2: Rookie

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

ilikecandy
Level 1: Cadet

I recently had an issue and could not play a purchased movie, after ringing the support team I was given the appropriate amount of credits to repurchase this movie in sd instead of hd but I recently read that it is not possible, can anyone help?

ga630sf
Level 1: Cadet

Stops at about 70% loading. Have tried several times. I am on LG TV with Boxoffice AppOther movies stream successfully

Bee11
Level 1: Cadet
ilikecandy
Level 1: Cadet

-invalid authorisation response-this video is not playable on this player purchased on Mac in HD but cannot play video

FNQ1
Level 2: Rookie

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

Lime5
Level 1: Cadet

Purchased a Telstra movie - no longer want it on our account can I delete it and if so how?

fijiroger
Level 1: Cadet

Unable to play via laptop receive this error- This video is not playable on this player- Invalid Authorization Response

jordanmess
Level 2: Rookie

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

FNQ1
Level 2: Rookie

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

Bmwinter81
Level 1: Cadet

We previously were getting 2 free Bigpond movies a month, now that it has changed to Telstra TV box office this looks to no longee be the case and we have had no notification. Are we still able to get 2 free rentals a month or not?

Marvin12
Level 1: Cadet

Unable to load movies successfully each time we purchase, we are on a smart TV. I habe had to have a refund as a movie disappeared 2 days after ordering without watching and now more issues. Very unhappy as money is taken immediately without it succe ...

Warlock7
Level 2: Rookie

Tried to access through web via smart tv no luck, and the app that used to be on tv has now gone.

DJReardon
Level 1: Cadet

Hi team,
My samsung smart TV is now not playing movies or trailers. Bigpond movies loads no problems but movies will not play regardless of from library or new choices. Currently bigpond movies works on other telstra tv device.
Thanks.

st3
Level 1: Cadet

I tried to rent a movie as I do regularly and as it was charging to my telstra bill like normal it stopped & said (error message: were sorry there appears to be an error with your transaction, please try again later).
I've tried over 2 days, read othe ...

Lucy32
Level 1: Cadet

Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t  find any help online! Thoughts?

Ally55
Level 1: Cadet

Purchased BigPond movie how do I watch it on my Telstra tv app 

Peter207
Level 1: Cadet

BigPond movies disappeared from my Panasonic tv set top box how can I get it back

HamishGibson
Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

CharmianD
Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Spencer3
Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

leisadent
Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Tiredx
Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

Level 22: Superhuman 343GuiltySpark
Level 22: Superhuman

Im not aware of the being possible to sync contacts and appointments with bigpond email accounts.

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