Entertainment

BigPond Movies

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Lucy32
Level 1: Cadet

Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t  find any help online! Thoughts?

MGF2
Level 1: Cadet

Twice now ()within a week) I’ve rented movies. The payment has been made/confirmed and a paid invoice has been emailed to me. On both occasions the rentals have not appeared in the library. I’ve now been on the 1800 help line for 45 minutes and still ...

Jed66
Level 1: Cadet

Have just been charged twice for a movie that wont load.very unhappy!!! Want my money back please....

Jon01
Level 1: Cadet
ath11798
Level 1: Cadet

But checked my bank account after signing up to Bigpondmovies yesterday and there are 10 x $1 pre-authorisations. I was able to rent one movie and watch it however after that the site wouldn’t save my credit card information and I was unable to purch ...

st3
Level 1: Cadet

I tried to rent a movie as I do regularly and as it was charging to my telstra bill like normal it stopped & said (error message: were sorry there appears to be an error with your transaction, please try again later).
I've tried over 2 days, read othe ...

Expat2
Level 1: Cadet

Hi. I attempted to watch a movie ‘Lady Bird’ today. I pressed watch now but it froze. I then checked my library and it wasn’t there. I then attempted again and the same thing happened. So I was charged twice for it and I haven’t been able to view it. ...

Angski
Level 1: Cadet

I purchased a movie from big pond movie and it shows in the transaction history but not in my library??? How do I watch it??

MovieFan1
Level 1: Cadet

Hi

Purchased Movie and won’t play. Tried to reset and didn’t even recognise I had purchased. So now I have two purchases for movie I can’t even watch

Ally55
Level 1: Cadet

Purchased BigPond movie how do I watch it on my Telstra tv app 

Peter207
Level 1: Cadet

BigPond movies disappeared from my Panasonic tv set top box how can I get it back

Manreaper
Level 1: Cadet

I have tried adding payment details, it wouldn’t let me link to Telstra bill so I tried adding a credit card, it said it was successful twice and charged me 2x $1 but it’s not on the payment options and I can’t rent a movie! I’ve tried resetting logg ...

Chablamei
Level 1: Cadet

We always watch bigpond movies and on 10/11 it’s was asking me to re-add a payment method and then it wouldn't work. I tried my credit card/debit card and even tried Hubby's card, but nothing would work, now our bank account has been charged $1.00 se ...

Torza1
Level 1: Cadet

Hi All
I have been wanting to watch a movie on bigpond movies on my Telstra tv and I’m out of account credit and was wondering how do you add more there money in my bank account but I just dont no how to enter add it to my movies account

Dasher8
Level 1: Cadet

I don’t know my bigpond movies user name and password. Are they the same as the ones I use to login to my telstra phone accounts?

YAODONGLI
Level 1: Cadet
TassieDood
Level 1: Cadet

I have Big Pond movies ap on my iPad. Usually rent through my Mac Book pro. How do I set up a rental or purchase on my iPad if I am away from the Mac Book. There seems to be no facility within the ap to do this.  Thank you. 

Brad123456789
Level 1: Cadet

All goes well until I try to rent or buy a movie. Nothing happens except it makes a sound and doesn’t proceed.
I’ve setup my payment options etc.
I have used bigpond movies before successfully but not for a few months. It has just decided to not allow ...

blep
Level 1: Cadet

How do I log out of the account signed in on Bigpond Movies on the Telstra TV box?

Jed66
Level 1: Cadet

Have just been charged twice for a movie that wont load.very unhappy!!! Want my money back please....

Jon01
Level 1: Cadet
st3
Level 1: Cadet

I tried to rent a movie as I do regularly and as it was charging to my telstra bill like normal it stopped & said (error message: were sorry there appears to be an error with your transaction, please try again later).
I've tried over 2 days, read othe ...

Angski
Level 1: Cadet

I purchased a movie from big pond movie and it shows in the transaction history but not in my library??? How do I watch it??

HamishGibson
Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

CharmianD
Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Spencer3
Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

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