BigPond Movies

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Level 1: Cadet

Signed up for Bigpond movies on TelstraTV and was expecting two free rentals but I have been charged for the first

Level 1: Cadet

Why won’t it let me rent a movie? I have set up payment option but it still won’t let me rent (or buy, for that matter). Extremely frustrating

Level 1: Cadet

Paid for rental of movie but won’t down load properly .. starts and stops all the time. Not wanting to have this added to my bill thanks vicki

Level 1: Cadet

I have downloaded a BigPond movie to my iPad but it won’t allow me to play it using the Apple HDMI cable. I can see everything else on the iPad but it won’t show the movie. Frustrating.

Level 1: Cadet

Paid for a rental and bought a movie was charged 5 x $1 & never refunded also was not able to watch the movies on my TV and then watching it on my tablet was awful as it was slow and was cutting in and out NEVER AGAIN

Level 1: Cadet

Can’t purchase anything on Bigpond says try again later. Have tried for three days, have re set the Telstra tv.
It is charged to my account wich is paid up to date.

Level 1: Cadet

Good morning- Happy Sunday
For the past few days I cannot
- access any titles on my bigpond titles( Brooklyn 99 or modern family).
- access a movie I purchased last night it won’t download or play.
- it is not the internet connection as I am able to watc ...

Level 1: Cadet

Every time to sit down to watch a movie.... which isn’t very often all I get is play trailer or close option!!! I pay good money for this service and it annoys me that on the odd occasion I find time to use it 9 times out of 10 this happens! What is ...

Level 1: Cadet

How do I get my code when I hit redeem

Level 1: Cadet

Unable to load movies successfully each time we purchase, we are on a smart TV. I habe had to have a refund as a movie disappeared 2 days after ordering without watching and now more issues. Very unhappy as money is taken immediately without it succe ...

Level 1: Cadet

Tried to access through web via smart tv no luck, and the app that used to be on tv has now gone.

Level 1: Cadet

Hi team,
My samsung smart TV is now not playing movies or trailers. Bigpond movies loads no problems but movies will not play regardless of from library or new choices. Currently bigpond movies works on other telstra tv device.

Level 1: Cadet

I tried to rent a movie as I do regularly and as it was charging to my telstra bill like normal it stopped & said (error message: were sorry there appears to be an error with your transaction, please try again later).
I've tried over 2 days, read othe ...

Level 1: Cadet

Wanted to download a movie, “The Great Gilly Hopkins”, tonight. It wouldn’t load so we restarted and now I have been billed twice for the same movie. Can’t  find any help online! Thoughts?

Level 1: Cadet

Purchased BigPond movie how do I watch it on my Telstra tv app 

Level 1: Cadet

BigPond movies disappeared from my Panasonic tv set top box how can I get it back

Level 1: Cadet

I have tried adding payment details, it wouldn’t let me link to Telstra bill so I tried adding a credit card, it said it was successful twice and charged me 2x $1 but it’s not on the payment options and I can’t rent a movie! I’ve tried resetting logg ...

Level 1: Cadet

We always watch bigpond movies and on 10/11 it’s was asking me to re-add a payment method and then it wouldn't work. I tried my credit card/debit card and even tried Hubby's card, but nothing would work, now our bank account has been charged $1.00 se ...

Level 1: Cadet

Hi All
I have been wanting to watch a movie on bigpond movies on my Telstra tv and I’m out of account credit and was wondering how do you add more there money in my bank account but I just dont no how to enter add it to my movies account

Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 24: Supreme Being Jupiter
Level 24: Supreme Being

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

Level 22: Superhuman 343GuiltySpark
Level 22: Superhuman

Im not aware of the being possible to sync contacts and appointments with bigpond email accounts.

Goodbye Excess Data Charges

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