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louise10001
Level 1: Cadet

error token not valid to view this video

 

rented a vidoe and it is not playing.  Start playing then come up with an error message your authorisation token has expired restart your browser

 

What?

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Support Team
Support Team

Re: error token not valid to view this video

Hi louise10001, 

 

Sorry to hear of the trouble you are having, is this for a BigPond Movies rental? 

If so, our BigPond Movies Tech Support team can assist on 1800502502 from 11am-10pm EST each day. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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