Iman_Oldie
Level 4: Private Eye

$50 Bonus

Answered

I received a Telstra_Thx SMS recently saying if I recharged by the 19th August at $30+ I would receive a $50 bonus to my Cap. I recharged $30 on the 18th but didn't get the bonus. I assume $30+ means $30 or more?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Level 23: Superhero
Accepted Solution

Re: $50 Bonus

I'm not sure if it's still true but in the past I was told it can take up to 3 days for the bonuses to be applied.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.
Iman_Oldie
Level 4: Private Eye
Accepted Solution

Re: $50 Bonus

Thanks, I'll wait a few days.

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7 REPLIES 7
Ben_F
Community Alumni (Retired)

Re: $50 Bonus


@Iman_Oldie wrote:

I received a Telstra_Thx SMS recently saying if I recharged by the 19th August at $30+ I would receive a $50 bonus to my Cap. I recharged $30 on the 18th but didn't get the bonus. I assume $30+ means $30 or more?


Hi Iman_Oldie,

 

How did you recharge and did the recharge apply on the 18th? If so, I'm sure the guys at Pre-Paid LIveChat can give you a hand in getting that bonus applied.

 

B.

 

Updated Link

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New Users - Click Here!

Level 23: Superhero
Accepted Solution

Re: $50 Bonus

I'm not sure if it's still true but in the past I was told it can take up to 3 days for the bonuses to be applied.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.
Iman_Oldie
Level 4: Private Eye
Accepted Solution

Re: $50 Bonus

Thanks, I'll wait a few days.

Iman_Oldie
Level 4: Private Eye

Re: $50 Bonus

I recharged via #100# (PayPal) on the 18th and it was due on the 19th.

Iman_Oldie
Level 4: Private Eye

Re: $50 Bonus

Can you give me the full address for that link: Pre-Paid LIveChat

Bitty links never work for me: "Uh oh, bitly couldn't find a link for the bitly URL you clicked."

Ben_F
Community Alumni (Retired)

Re: $50 Bonus


@Iman_Oldie wrote:

Can you give me the full address for that link: Pre-Paid LIveChat

Bitty links never work for me: "Uh oh, bitly couldn't find a link for the bitly URL you clicked."


Try https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

 

B.

----------------------------


New Users - Click Here!

Iman_Oldie
Level 4: Private Eye

Re: $50 Bonus

Thanks guys, just got the bonus :-)

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