thomasspencer33
Level 1: Cadet

6 months and no resolution or anyone contacting me about an overcharge! i'm getting harassed Telstra

cenell

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: 6 months and no resolution or anyone contacting me about an overcharge! i'm getting harassed Tel

Have you lodged a formal complaint with Telstra? If you have a complaints reference number, post it here and one of the staff members will be able to send your case manager a message to get in contact with you.

If the debt has already been passed on to the collections agency, then that will complicate matters.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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