CrowdSupport®
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Level 2: Rookie

Accounts

Hi Telstra 

 

I am currently out of Australia and I can’t access my Telstra account. I keep getting the response “ No accounts found”. I’ve been out for a month due to visa renewal. I’ve left my job due to the visa renewal process so I am financially not able to pay. I will be back in June and I am not using any of the services at the moment but can Telstra help me out in any way or might as well I come back in June and pay off my debt. 

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1 REPLY 1
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Level 21: Augmented
Level 21: Augmented

Re: Accounts

@Daniel1421 Nothing can be done for you on Crowd Support.

 

Might be best to have a read of Telstra FAQ on hardships.

 

https://www.telstra.com.au/aboutus/community-environment/community-programs/adversity-financial-hard... 

 

While overseas you can contact Telstra on +61 439 125 109, this is a free call from a Telstra phone.
 
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