Solved: Re: Billing for NBN package - Telstra Crowdsupport

Peter44dyer

I have been billed for a full month NBN package. however our phone and internet service was out for 5 days and the TV service was out for 2 days in Nov ?

Jupiter

You need to give 1800 834 273 a call and speak to billing to see if you are eligible for a credit for that time. It is not an automatic process.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Jupiter

You need to give 1800 834 273 a call and speak to billing to see if you are eligible for a credit for that time. It is not an automatic process.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Billing for NBN package

Re: Billing for NBN package

Re: Billing for NBN package

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