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Cancel Netflix from Telstra account - no password

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My daughter somehow added Netflix to my Telstra account, and she can't remember what she put into Netflix in terms of a account number or password. How do I cancel the Netflix cost landing every month?

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancel Netflix from Telstra account - no password

That could be tricky. You need to log in to your Netflix account to be able to cancel it.

 

If you can use the device that your daughter used for Netflix, open Netflix and go to the settings (My Account) page, you should be able to see the email address she used. You can then use the "Forgot Password" button on the website to reset the password. Then you will be able to log in and cancel the account.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Cancel Netflix from Telstra account - no password

That could be tricky. You need to log in to your Netflix account to be able to cancel it.

 

If you can use the device that your daughter used for Netflix, open Netflix and go to the settings (My Account) page, you should be able to see the email address she used. You can then use the "Forgot Password" button on the website to reset the password. Then you will be able to log in and cancel the account.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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