Ewdlay
Level 1: Cadet

Cancel stay connected

Answered
How do I cancel stay connected - it’s a waste of money.
1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Cancel stay connected

If you don't feel that the protection is value you can cancel it anytime, it just can't be readded, to remove it you need to contact support.

http://tel.st/livechat or 13 22 00 and say "billing"
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Cancel stay connected

If you don't feel that the protection is value you can cancel it anytime, it just can't be readded, to remove it you need to contact support.

http://tel.st/livechat or 13 22 00 and say "billing"
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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