Level 1: Cadet

Cancelling all add-ons

I moved overseas for a while and while I still need to keep the number, I want to cancel all my services and just keep the number. I’m not in the country so how do I do that?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Cancelling all add-ons

Hi gcsr7,


If this is for a mobile number, our Long Life Plus option may be best here if you will not be using the service but want to keep the number active. You can view further details at this link http://tel.st/8luvp

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now