Level 1: Cadet

Cant add telstra billing to my google play account.

So I got a new Samsung note 10+ 5g phone today through telstra, now I previously had optus and was able to add that onto my Google play to pay for memberships like YouTube and games, now with my new telstra account its not letting me add my telstra billing, the error message. Says (can't verify account, try again later [OR-DAVASA2-03]

Have tried contacting both telstra and Google, telstra just raised my spending limit to $500 which I knew that wouldn't change anything and its still the same problem..... 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Cant add telstra billing to my google play account.

Thanks for coming through. Sorry for the frustration. It usually takes a day or two for all of the changes to filter through the different systems. 
How long has it been since you got the phone? - Matthew. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now