Level 1: Cadet

Centrelink Pensioner Concession Card Discount?

When responding to the Q’s below, infer that, “A Named Person” has a Telstra post paid A/c & a valid C/link Pens Conc Card.
1.Do Telstra offer discount to valid Pens Conc Card holder?
2.If yes, how do I apply for the discount for my a/c?
3.Is the discount a “%” calculation or a set $$ value per mth A/c.
4.Does discount apply to multiple services on 1 A/c & are any specific services not included for any reason?
Thanks in advance.

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Telstra (Retired)
Telstra (Retired)

Re: Centrelink Pensioner Concession Card Discount?

Hi @Team_Reaper


You can receive a monthly pension concession discount on access charges, usage and other features on your Telstra Fixed Line service as well as a one-off connection charge discount. The level of discount you get depends on how much you spend on eligible calls and which plan you choose.


The Pensioner Discount isn't automatically applied. Customers must ask for it to be applied to their service. Customer will also need to re-apply for the concession if they're new or returning to Telstra


Telstra Voice Pension Discount includes up to $12.25 per month discount based on eligible call spend. It is only available on the discontinued range of Telstra Voice plans

If eligible, you:

Get a monthly call inclusion
Get free access to Call Control, when requested


Are exempt from:
Paper Bill Fee
Incurring Late Payment Fees
Credit Card Payment Processing Fee

Are entitled to a once-off discount on connection charges for one residential service connection only. This may be either a new service or in-place


To discuss the discount further or have it added to your account, please chat with our online team at or call us on 13 22 00.

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