Was this helpful?
The extra $150 will go towards a credit on your account, which can be transferred back to your bank account.
Very sorry to read about the double charge that you have received. Have you been able to chat with our billing teams to see if they can offer a resolution?
I look forward to your response.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines