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Telephone1
Level 1: Cadet

Charged twice for credit card payment for #0488060503

I have 1 receipt from Telstra for $150.00 & a bank statement showing its been charged twice.

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2 REPLIES 2
Level 10: Jnr Detective StrayaM8
Level 10: Jnr Detective

Re: Charged twice for credit card payment for #0488060503

The extra $150 will go towards a credit on your account, which can be transferred back to your bank account.

Support Team
Support Team

Re: Charged twice for credit card payment for #0488060503

Hi @Telephone1

 

Very sorry to read about the double charge that you have received. Have you been able to chat with our billing teams to see if they can offer a resolution?

 

I look forward to your response.

 

- Jimmy

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