I have a credit on my account and need this refunded and the account closed as I have moved to a different country.
Solved! Go to Solution.
Hi 00J, I hope the international move went well for you! For privacy reasons we can't request account details or other personal information via posts on these forums, but our teams on +61 2 9242 0570 or via the online chat service at http://goo.gl/11oUE can help with the account closure and refund request.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Hi 00J, I hope the international move went well for you! For privacy reasons we can't request account details or other personal information via posts on these forums, but our teams on +61 2 9242 0570 or via the online chat service at http://goo.gl/11oUE can help with the account closure and refund request.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
I have moved to USA and wish to close Telatra account; pls chg any termination fees and advise that the accct is terminated
James Digges
Hi Jim91,
Regrettably accounts are unable to be closed via the Crowd Support forum.
Please either call our Cancellations team by calling +61439125109 and say Cancellations after the prompt, or Chat with our 24x7 Live Chat team http://tel.st/hsc3 so your account closure can be organised.
Kind Regards
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
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