Level 1: Cadet

Customer Service guarantee

Hi can handle having problems but when you get 3 phone calls saying nbn rep will be there Friday between 1 and 5 with 45min notice someone 18 or older home so take a half day of only to have not turn up and then Telstra ring to say working fine 2hrs later down to 4mbs and can’t call to say not coming this is service now want me to take another half day on for nbn fellow to turn up yeah right glad to see like to take money for a poor service even add interest if not paid on time it’s about time these companies are held accountable 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit