JayJ1
Level 1: Cadet

Debit card not accepted for pre paid re charge

Why isn’t my commonwealth bank debit card being accepted for on line re charging for my pre paid mobile?

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1 REPLY 1
Support Team
Support Team

Re: Debit card not accepted for pre paid re charge

Hi JayJ1, 

 

Sorry to hear of the troubles with setting up recharge using your debit card details. 

 

Our Pre-Paid team via secure Live Chat here:  http://tel.st/nxzt can follow up to assist. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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