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Sandi85
Level 1: Cadet

Detailed bill - mobiles called and texts sent

Answered

How do I get my bill to show me a list of all numbers called and numbers of texts sent? Only shows me data usage which I don't care about.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Detailed bill - mobiles called and texts sent

Those details aren't contained in the detailed bills any more as you aren't charged for the calls & SMS.

 

To see your detailed usage (Calls, SMS, MMS, Data):

 

Log in to your account via the telstra.com website.

The go to Bills, then up the top, click on "View Detailed Bills"

Then down at Other Bill Information, click on "My Caller Group Summary"

Then most (if not all) of your calls will be under "Unallocated", so click on that and you will get a list of each call and message you made in the billing period.

On that page you can also allocated called numbers to groups so that it makes it easier in the future. You can also add numbers to your personal address book so that they show up as a Name in the future.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Detailed bill - mobiles called and texts sent

Those details aren't contained in the detailed bills any more as you aren't charged for the calls & SMS.

 

To see your detailed usage (Calls, SMS, MMS, Data):

 

Log in to your account via the telstra.com website.

The go to Bills, then up the top, click on "View Detailed Bills"

Then down at Other Bill Information, click on "My Caller Group Summary"

Then most (if not all) of your calls will be under "Unallocated", so click on that and you will get a list of each call and message you made in the billing period.

On that page you can also allocated called numbers to groups so that it makes it easier in the future. You can also add numbers to your personal address book so that they show up as a Name in the future.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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