CrowdSupport®
Level 1: Cadet

Droid6000

They have said I have subscribed to $4.99 a week to make my mobile work properly. I am not interested can they be stopped.

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3 REPLIES 3
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Droid6000

Droid6000 is a third party content provider, any details of the service that they provide would need to be discussed with them.

You can find their details via this page: http://www.19sms.com.au/
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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Level 1: Cadet

Re: Droid6000

As I have a samsung tablet and I cannot send or receive text to stop this item, how wold you be able to stop it. Can you send Stop and number of tablet from your mobile

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Telstra (Retired)
Telstra (Retired)

Re: Droid6000

Hey Spray,

 

If you are to check out the details in the following link, there will be contact details for the third party that you will be able to use so this can be cancelled from your tablet service:

https://crowdsupport.telstra.com.au/t5/Billing-Payments-KB/Premium-SMS-and-Telstra-Carrier-Billing/t...

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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