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2Tattoo
Level 1: Cadet

Early termination when overseas

Answered
I am overseas and want to terminate now.
Want to do this online but direct contact/via phone with a Telstra rep seems to be the only Telstra option.
But maybe I have missed online option?
Appreciate advice - thanks
1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Early termination when overseas

No, you haven't missed an online option. The only way to cancel from overseas is to call +61 439 12 5109 as they need to have a voice recording of your approval to cancel the service.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Early termination when overseas

No, you haven't missed an online option. The only way to cancel from overseas is to call +61 439 12 5109 as they need to have a voice recording of your approval to cancel the service.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Early termination when overseas

Hi @2Tattoo Jupiter is correct, we look forward to assisting you by phone, that number is available 24x7 for your convenience. I hope you enjoy your time overseas Smiley Happy 

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