xplora
Level 1: Cadet

Get yr accounts in order

Have contacted Telstra numerous times over the past 2 years about getting another persons account.......without success

So here's an idea for Telstra//............................get yr accounts in order.

The account I get is copied hereunder....get with it Fiona!

 

Hi MR <Removed for Privacy>,

<eDocsSECTION=REMOVEDD09>Just a reminder that your latest Telstra bill 143 6365 018 for $328.28 on your account <Removed for Privacy> is ready to view online and due for payment on 13 May 19.

You can pay your bill securely online at telstra.com/myaccount or at telstra.com/paybill. Or call our pay-by-phone service on 1300 369 666.

</eDocsSECTION=REMOVEDD09>To view your bill, log in at telstra.com/myaccount. With My Account you can view up to 13 months of your Telstra bills, register for billing alerts via SMS or email, check your estimated mobile data usage and much more. If you haven't registered for My Account yet it only takes a few minutes. Visit my.telstra.com/myaccount/register and have your Telstra phone number or account number ready.

Did you know you can also use your My Account details to pay your Telstra bills and manage your services on the go with the Telstra 24x7® App available on iPad®, iPhone®, Android™ and Facebook. Check it out at telstra.com/apps.

A more convenient way to pay your bills
If you haven't already, you may like to try one of our Direct Debit payment options to help you control your bills, letting you decide when and how much to pay. Visit telstra.com/directdebit to set yours up today.

We're here to help
Need some help understanding your bill or managing your data? Visit telstra.com/yourbill for more information, including a step-by-step video guide to your bill.

If you have any other queries you can get support online 24 hours, 7 days with our Help and Support service, or on Twitter, Facebook or CrowdSupport®.

See you online soon,

Fiona Hayes
Head of Customer Service and Contact Centres

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