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Foomanchew
Level 1: Cadet

How can I see what numbers have been called or text on both my account numbers

Answered

Overseas trip number only shows up on both my bills

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: How can I see what numbers have been called or text on both my account numbers

Hi there @Foomanchew

Generally, you would need an itemised bill to view this. You can always get in touch with our billing team on 13 22 00 by saying 'billing when prompted, to see if we have any options to be able to get you this for a previous billing period.

Please let me know how you go with this.
 

- Will

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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2 REPLIES 2
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: How can I see what numbers have been called or text on both my account numbers

Hi there @Foomanchew

Generally, you would need an itemised bill to view this. You can always get in touch with our billing team on 13 22 00 by saying 'billing when prompted, to see if we have any options to be able to get you this for a previous billing period.

Please let me know how you go with this.
 

- Will

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: How can I see what numbers have been called or text on both my account numbers

How did you go with this in the end?

- Will

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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