jdn1
Level 1: Cadet

How do I cancel direct debit online?

Hello,

 

When i initially setup my direct debit a few years back before the wesbite had a face lift Im sure there was an option to also terminate it? 

 

Is there a way to have the direct debit cease without having to phone in? Im chaning carrirer now that I'm out of contract. My account is already in credit with payments still going accross
.

Thanks

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3 REPLIES 3
Ben_F
Community Alumni (Retired)

Re: How do I cancel direct debit online?

If you don't want to call, you may be able to do it via LiveChat

 

B.

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GlenysM1
Level 1: Cadet

Re: How do I cancel direct debit online?

How do I cancel my direct debit as too much has been taken out and I prefer to pay on-line myself. Thanks.
Support Team
Support Team

Re: How do I cancel direct debit online?

Hey GlenysM1,

 

This is able to be completed online via the following link:

 

https://www.telstra.com.au/canceldirectdebit

 

Let is know if you have any issues with having this completed?

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