Jamesy05
Level 1: Cadet

How do I set up direct debit payments?

I wish to set up a direct debit account for my brother in law who has a Telstra account to pay his landline phone bill but he now wishes to go nbn with Telstra.He has no computer and no email address.

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: How do I set up direct debit payments?

Hi Jamesy, I appreciate the time taken to contact us. If your brother-in-law doesn't have an email address then the online Direct Debit registration at https://tel.st/hnyj9 isn't able to be used, but our teams on 13 22 00 or via the online chat service at  https://tel.st/v59sb can help further. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now