Level 1: Cadet

How do I set up direct debit payments?

I wish to set up a direct debit account for my brother in law who has a Telstra account to pay his landline phone bill but he now wishes to go nbn with Telstra.He has no computer and no email address.


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Support Team
Support Team

Re: How do I set up direct debit payments?

Hi Jamesy, I appreciate the time taken to contact us. If your brother-in-law doesn't have an email address then the online Direct Debit registration at https://tel.st/hnyj9 isn't able to be used, but our teams on 13 22 00 or via the online chat service at  https://tel.st/v59sb can help further. 

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