Diana1963
Level 1: Cadet

How to request a payment extension

Answered
 
1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How to request a payment extension

Telstra 24x7® App

The easiest way to apply for a payment extension is via your Telstra 24x7® App.

To request an extension, sign in to the Telstra 24x7® App with your Telstra ID and password, tap Bills and follow the prompts.

 

Telstra 24x7 MyAccount

Sign in to your Telstra 24x7 MyAccount using your Telstra ID and password. You’ll find the payment extension request under the Bills & Payments tab. Select payment extension and follow the prompts.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How to request a payment extension

Telstra 24x7® App

The easiest way to apply for a payment extension is via your Telstra 24x7® App.

To request an extension, sign in to the Telstra 24x7® App with your Telstra ID and password, tap Bills and follow the prompts.

 

Telstra 24x7 MyAccount

Sign in to your Telstra 24x7 MyAccount using your Telstra ID and password. You’ll find the payment extension request under the Bills & Payments tab. Select payment extension and follow the prompts.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Maryanneborg
Level 1: Cadet

Re: How to request a payment extension

Hi
Highlighted
Support Team
Support Team

Re: How to request a payment extension

Hi Maryanneborg,

 

How can I help you?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now