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Diana1963
Level 1: Cadet

How to request a payment extension

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How to request a payment extension

Telstra 24x7® App

The easiest way to apply for a payment extension is via your Telstra 24x7® App.

To request an extension, sign in to the Telstra 24x7® App with your Telstra ID and password, tap Bills and follow the prompts.

 

Telstra 24x7 MyAccount

Sign in to your Telstra 24x7 MyAccount using your Telstra ID and password. You’ll find the payment extension request under the Bills & Payments tab. Select payment extension and follow the prompts.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How to request a payment extension

Telstra 24x7® App

The easiest way to apply for a payment extension is via your Telstra 24x7® App.

To request an extension, sign in to the Telstra 24x7® App with your Telstra ID and password, tap Bills and follow the prompts.

 

Telstra 24x7 MyAccount

Sign in to your Telstra 24x7 MyAccount using your Telstra ID and password. You’ll find the payment extension request under the Bills & Payments tab. Select payment extension and follow the prompts.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Maryanneborg
Level 1: Cadet

Re: How to request a payment extension

Hi
Support Team
Support Team

Re: How to request a payment extension

Hi Maryanneborg,

 

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