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ian_mcd
Level 1: Cadet

I have paid mycurrent telstra bill via BPay and used an old Telstra BPay account. Can anyone help?

Answered

Hi,

 

I have just paid my current Telstra account via BPay and just noticed that i have used an old Telstra BPay account that i had stored on by banking site.

 

is there anything i can do to get a refund on the wrong payment?

 

regards,

Ian.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: I have paid mycurrent telstra bill via BPay and used an old Telstra BPay account. Can anyone he

Best bet would be to contact billing

 

They are only open 8am-9pm AEST though from what i remember

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: I have paid mycurrent telstra bill via BPay and used an old Telstra BPay account. Can anyone he

Best bet would be to contact billing

 

They are only open 8am-9pm AEST though from what i remember

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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