roberttate12
Level 1: Cadet

I trying pay my phone bill

Answered

As above bank has removed old credit card issued new one Telstra won’t accept the changes

1 ACCEPTED SOLUTION

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: I trying pay my phone bill

If you are trying to use a stored payment method, you need to delete the old card and add the new. Needs to be done through the website.

 

It should work as I did it myself last week.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: I trying pay my phone bill

If you are trying to use a stored payment method, you need to delete the old card and add the new. Needs to be done through the website.

 

It should work as I did it myself last week.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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