BKillen
Level 1: Cadet

ID options for vision impaired

Hi

Being vision impaied and not having a drivers licence I often have a problem ordering services from Telstra.

Can someone tell me what other forms of ID are suitable to use whne iordering Telstra services?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 21: Augmented

Re: ID options for vision impaired

@BKillen

 

Primary ID

 

1) Australian passport with photo, date of birth and signature

2) Blind Citizens Australia Identity Card

3) Australian/State Government issued Proof of Age/Identity card only when combined with a Medicare card which includes the applicant's name

 

Secondary ID

 

1) Medicare card

2) Birth Certificate or Original Birth Extract

3) Credit/Debit or ATM card

4) Valid Australian Government issued benefits card e.g. Aged Pension card, Seniors Card, Disability Support Pension card etc.

 

https://www.telstra.com.au/support/category/account-billing/manage-account/acceptable-forms-of-ident...

 

Telstra customer 15+ yrs, I am not a Telstra employee and never have been

Kudos and thanks welcomed

If I have managed to outsmart myself and give a Solution please mark it as so.
Service Status in your area
Someone asked to check your ping but dont know how
Check all your connected programs
BKillen
Level 1: Cadet

Re: ID options for vision impaired

Thanks

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Download now