CrowdSupport®
Highlighted
KoalaFarms
Level 1: Cadet

Important: Action required on your BigPond account

Hi I recieved this email, is it legit

Dear BigPond Customer,
Telstra BigPond is sending this e-mail to inform you that our service to you could be suspended. This might be due to one of the following reasons ::
• You have changed your billing address.
• You have submitted incorrect information during the payment process of your bill.
• Your credit/debit card has expired.
• You have not updated your BigPond profile.
What happens next?
To ensure that your service will not be interrupted, we request confirmation and
update of your billing information now by clicking the following link :

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 24: Supreme Being
Level 24: Supreme Being

Re: Important: Action required on your BigPond account

Looks like a scam email

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
KoalaFarms
Level 1: Cadet

Re: Important: Action required on your BigPond account

Thanks

Level 25: The Singularity
Level 25: The Singularity

Re: Important: Action required on your BigPond account

If any email purporting to be from Telstra (or a Bank, Electricity, Gas Company, etc) asks you to click on a link, you should always treat it as a scam email.

 

Always access your account by typing in the official website address of the company and then navigating to the accounts section.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now