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Senior100
Level 1: Cadet

Inclusion of: My account number: (BAN redacted) This bill number: 1389-3162-88 - Telstra Platinum?

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Support Team
Support Team
Accepted Solution

Re: Inclusion of: My account number: 2000-0291-61831 This bill number: 1389-3162-88 - Telstra Pla...

Hi Senior100. Thanks for coming through. Appreciate your patience. I've edited out your Billing account number, as this is a public forum. We don't have account access here, so I recommend discussing this with our Live Chat team - http://tel.st/63lh4 -
If you log into the online chat with the same email address each time, the consultant can read all of your previous conversations, and get up to date quickly. 
Please let us know how you get on. - Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: Inclusion of: My account number: 2000-0291-61831 This bill number: 1389-3162-88 - Telstra Pla...

Hi Senior100. Thanks for coming through. Appreciate your patience. I've edited out your Billing account number, as this is a public forum. We don't have account access here, so I recommend discussing this with our Live Chat team - http://tel.st/63lh4 -
If you log into the online chat with the same email address each time, the consultant can read all of your previous conversations, and get up to date quickly. 
Please let us know how you get on. - Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

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